IHF Home Decor

IHF Home Decor

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Contact Us

IHF Home Decor
25701 Richmond Road
Cleveland, OH 44146
Order line: 866-PICK-IHF
Phone: 216-591-0618
Fax: 216-591-0646

FAQ's



Frequently Asked Questions: 

Q: How can I become an IHF customer?
A:  Using the catalog request tab on the home page, complete the form to register as an IHF Home Décor Retailer.  After our staff reviews your information, you will receive an email confirming your registration, and a product catalog and pricing information will be mailed to you.  Your first order can then be placed directly with IHF using any major credit or debit card via phone, fax, or email.  After your first order, you will receive login information for our wholesale website. 
   
Q: How much is the minimum order?
A: Minimum orders and re-orders with IHF Home Décor and IHF Home Décor Braided Rugs are $100.00. Mona B. orders and re-orders are $50.00, each bill and ship separate. We will no longer waive our published upcharge for below minimum orders, a service charge of $5.00 will be added to any order below the $100 minimum in rugs and linens, and $50 minimum for Mona B.
   
Q: Can I have products from IHF Home Décor, IHF Home Décor Rugs, and Mona B Handbags on the same order?
A: Products from each company must be ordered separately.  If you fax or call in your orders, feel free to contact your Customer Relations Manager to have them assist you in the completion of your order.  If you’re shopping on our wholesale site, complete your checkout in each company before moving on to your next order.
   
Q: How long will it take to get my order?
A:  Orders on all in-stock products will ship within 5 business days. Click here to see the Out-of-Stock report.  All IHF products are shipped via UPS Ground.
   
Q: Does IHF ship to Canada?
A: We sure do!  Call IHF today to hear about the great specials we have available exclusively for our Canadian customers.
   
Q: I’m not sure if I have a Customer Relations Manager.  How can I find out who it is?
A: Send us an email at customerservice@ihfhomedecor.com.  You’ll receive a call from your Customer Relations Manager to begin assisting in all your customer service needs.
 

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